Dear Kevin:
I thought it necessary to send you this letter of praise due to the unparalleled service that was given to me at your shop. Without you and the patience of the K.A.R. staff, I don’t know what I would have done with my 65 coupe. I am very impressed with the amount of knowledge and expertise by everyone that I came into contact at K.A.R.

Every time I was in K.A.R., I felt like part of the family, and not just a means to a paycheck. The entire shop bent over backwards to help me out.

Owners of Mustangs in this area are very lucky to have you here!

I look forward to working with you in the future, and if you ever need a referral please feel free to send them my way.

Thank you again for your outstanding service and expertise.

Sincerely,
J.W.

George/Judy,
I finally took receipt of the Mustang last Friday from the container port - thankfully it arrived in one piece although rather dusty. The shipping people were excellent and under instruction waited until I was there before breaking the seal on the container. It took 5 or 6 times for the engine to initially start but looking closer the contact points in the distributor were almost closed up. Once gapped properly it now starts on the first turn of the key every time.

All the descriptions and photographs you sent to me never went anyway near conveying how good this car was - it was better than I had imagined it could be!

There are some small, minor issues that need to be rectified - 4 exhaust joints were blowing but have now been fixed, one of the bushes on the front anti-roll bar has split and will need replacing, the windscreen washer pump had seized (now works), and there are odd fixing screws here and there which are missing. All these things are very minor and will be easily rectified. The heater blower will need pulling apart - it makes a horrendous noise when it is turned on and there is something seriously wrong with the motor or the fan inside. Something to pull apart and fix during the next few months.

I am compiling a list of parts that I will need to order from you and hopefully you will be able to arrange shipment to me in the UK. The car goes in for it's MOT test today (yearly inspection test required for all cars in the UK) so hopefully it should be on the road shortly.

Can I please take this opportunity to thank both of you (plus others at KAR who worked on the car) personally for you professional and courteous service during the purchase of this car. The extra expense you went to in delivering the car to the container port in Ohio, forwarding additional photos and video to me, and the 'extra mile' you went to changing the rear springs again and again. I might add the car sits absolutely perfectly. I would have no problem at all in recommending KAR to anyone.

Best regards,

K.M

To my friends at K.A.R.; George, Kevin, Bob & Judy,
I'm far from finished but here are just a few pictures of my Mustang project to date. The top picture is from June of 2001 - the day I drove it home to Greenville, SC from your place. I know George thought I was nuts to drive a "project car" home, but it made it just fine.

I wanted to express my deep appreciation for all the help you guys give me even when I'm not buying something and have a question! I know it's very busy for you most times when I call, but you seem to always have the time to help me. In my mind, that's what makes K.A.R a success! Service like that is why I bought my wife's '66 convertible from you also.

George, keep me in mind for your "restomod catalog", I sure would be honored to have a picture of my car in it when I get it done. Thanks again for all you do for those of us who have a passion for Mustangs!!! Hope things are going well for you.

S.A.

Hi George,
I'm very happy with the car (1965 Poppy Red Fastback)! It was a very good experience buying from K.A.R. and will be recommended to others. (Winter is going to feel a bit longer though this year waiting for spring to come.)

Thank you, Hope things are going well for you.

T.B.

To: George, Judy & Kevin

Buy a car you saw only over the internet? Are you nuts?

That's why, in the beginning, we didn't tell a soul we bought our 1968 Raven Black Convertible Mustang from K.A.R. Auto Group. They would have said we were crazy to send money to a company that, frankly, we had never heard of (only because we weren't in the "Mustang" know), to buy a thirty-two year old car we had only seen pictures of (and you all know how pictures can be manipulated - anyone ever see Jurassic Park?)

Do Guardian Angels really exist? We know ours do? They were watching out for us the day we stumbled onto K.A.R.'s awesome website (www.karmustang.com). We immediately fell in love with a spectacular black '68 Mustang. After one conversation with George, one of the owners, we knew we were dealing with an honest, reliable individual and company.

Three phone calls later, we took the plunge and bought the beauty, sight unseen. We had it delivered and can still remember the van pulling up to the driveway. When they pulled the Mustang onto our driveway, our hearts were racing. If you're wondering if our Mustang was as good as the pictures we saw - well it wasn't - it was even better!!

Now we can't stop bragging about K.A.R. Auto Group.

Since then, we've talked with Kevin (owner & technician) many, many times as B.A. has tinkered with his "baby." Kevin knows exactly what parts we need, sends them immediately, makes recommendations (very welcome ones), and always has time for us. They've even nicknamed B.A. "Curly" for zapping himself not once, but four times while trying to time the Mustang. (It was the timing gun - really, it was!)

Judy (also an owner) knows the place inside and out. She helps us in every way possible. She is a joy to speak with and runs a tight, organized ship. And she can pick out the greatest Father's Day, Christmas, and Birthday Mustang gifts!

We have since joined the Northern Mustang Corral, a Mustang club in our area. K.A.R. has been tremendous in their support for the club's tenth annual car show which will be held in August of this year. This was very unexpected, and very much appreciated by the club.

We are so very pleased with our '68 Mustang, with K.A.R. Auto Group, with their technical support, with the parts they have available, with their fabulous catalog, with their service, with their honesty and integrity, and with the friendliness we find every single time we call. We feel that not only have we bought a magnificent car, but we have truly made three new friends

Thank you K.A.R., we brag about you every chance we get.

On, forgot to mention - we hesitantly entered our '68 Mustang in two shows last month. It took FIRST PLACE in both shows. People stood and stared at it for twenty minutes at a time, and finally told us, "We just can't stop looking at it." Thanks, again, George, Judy & Kevin.

Sincerely, B & S A

Dear George, Judy, Kevin and Staff:
I thought I would drop you a thank you note. My wife, Becky and I just drove our little 66 G.T. Coupe to Dearborne for the M.C.A.'s Stampede to Dearborne national event. The car ran flawlessly up and back and we brought home a M.C.A. Gold Plaque. This could only happen through you and your staff's knowledge, dedication and integrity. Since I purchased the car at K.A.R. Auto Group Inc. you nice folks have always went the "extra mile" in every way. You really back up what you sell. This was only reinforced by the mustang hobbyists I spoke to at the show. You have a lot of fans out there, including myself.

In closing, I have never been happier with any automotive purchase and you have a customer for life. It is a pleasure doing business with you!

DT

Dear KAR:
Thank you for going the "extra miles" to make sure my Mustang was to my satisfaction. I will always recommend you to all Mustang owners. Thank you . . . you are very much appreciated!

KP

Hi George:

I’m sending you a “little” present as a THANK YOU! for all the help that you’ve given me while I was restoring my 1969 Mustang. I bought this car in 1977 with an idea of what I wanted it to look like when I was done working on it. I used to go to the local Ford dealer every other payday and buy what new parts that I could, like my rear louvers and rear spoiler. When the parts were not available there, I would search through all the local wrecking years collecting what parts I could that were still good enough for me to use on my car. I eventually had a garage full of parts for a 1969 Mustang, but I knew I wouldn’t be using a lot of them until I could do the work right the first time. Then the car sat in my garage for several years, only coming out long enough to do the emissions tests (passing every time) and then going back into hibernation. Finally, after 20 years, I decided it was time. I spent one year going over and through the entire drive train bumper to bumper. Then I spent the next two years stripping the car “naked” and redoing the interior and giving it a superior body and paint job. (Remember how I mentioned of doing it “right” the first time? I don’t like doing the work halfway and then having to do it again later.) During these years, you were a tremendous help in getting those parts to me that eventually fulfilled my dream of 20 years earlier of what I wanted the car to look like. So now, 25 years after first daring to dream, my car is complete, so I would like to give you this picture of my car, in front of my garage, so you can see what your efforts have let me accomplish here in Seattle! (I’ve also enclosed a copy of my car’s appraisal showing what the Seattle market thinks of it.)

THANK YOU VERY MUCH!
RW

Dear George, Kevin and Judy:
We are now approaching the one year anniversary since we purchased our 1966 Mustang Convertible (affectionately known as "Baby Blue"). This was our first summer to experience fully the joys of owning a classic mustang.

I can say that from the day of the purchase to the day of actual delivery to now almost one year later, I am extremely please with my Baby Blue. It is truly an enjoyable driving experience. My baby has required only routine maintenance and we take excellent care of her -- she definitely catches the eye of the driving public as we cruise around.

I want to first apologize for being delinquent in thanking you for the superb service that we received in the purchase of our classic mustang. The entire staff of K.A.R. needs to be commended for their professionalism. I have told my husband a number of times that should anyone ever damage my baby, after contended with me, they would definitely be in for a shock as there is only one place that it would be sent for any type of repair work and that is back to Columbus.

Thank you again for everything, I couldn't be happier.

Sincerely,
T.M.

Dear George and Kevin:
I am writing this letter to thank you for the excellent job that K.A.R. Auto Group, Inc. did in totally restoring my 1965 Mustang Convertible. Not only did you restore the car but you also actually located the rust free car to begin with!

Now that I am back home, I have had time to more thoroughly review and inspect the car. Let me just say that the car is wonderful! The quality of the fit, finish and detail work in the interior, engine bay, trunk and undercarriage is especially superb.

Please be sure to tell all the employees in your shop that I am totally pleased with the quality of craftsman ship that they achieved on my car.

Sincerely,
Bob Spencer
H.P. Motorsport, Inc.

Dear George:
I would like to take this opportunity to say that it is a great pleasure to do business with you. I have ordered parts from you for the last couple of years and I have been totally satisfied with your products or your professionalism in handling any problems.

The local Mustang parts businesses here could learn a few lessons from you and your staff. You advertise that you stand behind your products and your service, and I have found that this is 100% true.

Whenever someone inquires where I purchase my Mustang parts I always say K.A.R. -- even if I didn't on some parts. You should send me some of your business cards and I would gladly hand them out.

Thanks again for all your help and cooperation.

Sincerely, JB