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Current Page: K.A.R. Auto Group - The Mustang People :: Customer Feedback

Customer Feedback  
 
 
We're always willing to help, any way we can...

K.A.R.
I called yesterday afternoon to get some information on replacing a hydraulic cylinder in my 1966 mustang convt top. Your tech walked me through the process. Thank you very much for service/help. The instructions were dead on and the replacement took about 30 minutes. I will be purchasing more material for my mustang and will definitely use your company for all future orders. Thank you again. JLD

Hi George,
I finally got the kit installed in my cougar. It fit in great. The small bearing was correct! I didn't need the spacers or the studs. The stock emergency brake cable won't work. It's a bit short and will need to be re-routed. The E brake is a pretty minor thing. I should be able to get it working without to much effort. All in all this is a pretty nice retro kit. It's great to be able to shop with confidence. Thanks!!
K. B.

I just want to thank you for the information about your unique designed radiator for 65-66 Mustangs. I had been battling an overheat problem with my 66 GT for nearly a year when I finally installed one of your radiators. It has completely solved my problem. What a relieve to be able to drive my GT with out the concern of overheating.
Thank you once again.

R.H.


From one of our international customers...
 
Hi George,
Thank you again for all of your help and putting up with all my questions... I have received my goods and love them all, the hood has slight damage/crack to the rear of the cowl but nothing I can't get fixed here. I shall be purchasing more through you in the future as I am more than very happy with how you handled me and my requests and thank you for the catelogue, it shall help me with what I may need to get later on. I have left positive feedback on Ebay for you too.

Thanks again and talk to you soon for more gear.

Kind regards,
Brendan

Hi George,
 
I just wanted to thank you for helping me with my order this afternoon.  You are very knowledgeable and I really appreciate the help.  I also wanted to share with you some pictures of my mustang project on car domain .  I will update it again once I get everything I ordered from you today installed.  I can't wait to be able to drive my mustang again.  I just wish I knew about KAR mustang when I first started on it.
 
Thanks again!
T.S.

Hi George,

Thank you again for all of your help and putting up with all my questions... I have received my goods and love them all, the hood has slight damage/crack to the rear of the cowl but nothing I can't get fixed here. I shall be purchasing more through you in the future as I am more than very happy with how you handled me and my requests and thank you for the catelogue, it shall help me with what I may need to get later on. I have left positive feedback on Ebay for you too.

Thanks again and talk to you soon for more gear.

Kind regards,
Brendan

Hi George,
 
I just wanted to thank you for helping me with my order this afternoon.  You are very knowledgeable and I really appreciate the help.  I also wanted to share with you some pictures of my mustang project on car domain (click the link).
I will update it again once I get everything I ordered from you today installed.  I can't wait to be able to drive my mustang again.  I just wish I knew about KAR Mustang when I first started on it.
 
Thanks again!
T.S.

Dear karmustang,

Hi George, wanted to thank you again for sending the turn signal arm. I got it today.. You and your company truly are fantastic in your customer service skills and making a sale. You dont see too many of these companies around bud. In this busy world of our their needs to be more thanks, for people like you....... thanks again George..... A. F., Calgary Canada

From an international customer:
 
Hi George,
Thank you again for all of your help and putting up with all my questions... I have received my goods and love them all, the hood has slight damage/crack to the rear of the cowl but nothing I can't get fixed here. I shall be purchasing more through you in the future as I am more than very happy with how you handled me and my requests and thank you for the catelogue, it shall help me with what I may need to get later on. I have left positive feedback on Ebay for you too.

Thanks again and talk to you soon for more gear.

Kind regards,
B. K.

Email note to K.A.R. from a customer:

I talked to Chris today with a tech question about an alternator and was totally impressed with his knowledge and willingness to listen to my problem.  I just wanted to say thanks because not just any place is willing to do that, so with that THANKS.
C.J.

Dear George and Kevin,
First of all, I would like to apologize for taking so long in getting back to both of you.
 
The 1966 Mustang Convertible we purchased from you last April is really a great car to drive and take to shows.
 
The car really got a lot of attention from friends and spectators, along with numerous trophies won--including three Best of Show.
 
I would also like to thank both of you for the new parts you installed, once we went over the car.
 
I don't believe you will see this type of service and concern anywhere else other than K.A.R.  There was no pressure, no matter how long we lingered in your showroom; and no hassle regarding any of our questions or concerns.
 
This is why we have purchased two Mustangs from you.
 
Thanks again,
F.S.

Just wanted to send you a long overdue picture of my Mustang!  You all were so much help throughout the long process of restoration.  We always knew that we would get the information we needed with just a phone call, (George seemed to get most of our Saturday morning questions!)  We ordered so many things from you guys and I just wanted to tell how much we appreciated the vast knowledge you all have.   Anyway, here is a before and after picture.  Thank you for all your help!

Sincerely

Bob and Trish


K.A.R.,
Thanks for providing a great resource for my 66 convertible.  I plan to convert to dual exhaust and learned of the correct way to do this from your site.  No one else had this info  - I only wish I lived closer to your business in Ohio.  I'm awaiting receipt of your catalog. 
Regards,
Bill in Maine

Just needed to comment on the SUPER service I received from Kevin on 01-09-10.  I needed some parts, approx $30 worth.  The way I was treated you would have thought my order was for $3,000.  Keep up the good job!!!!!
 
D.K.
 

George, Kevin & Judy,
 
Thanks so much for your help with my restoration project.  Look forward to seeing you in 2010.  Sorry it took so long, but here are the pictures of my completed project.
 
Thanks for the generous donations for our church car show.
 
S&DF

Hi George,

I never got to thank you for looking at my Mustang when I had it for sale, as well as recommending that website: carsonline.com.  I sold my car in the first week for $15,000 to a gentleman in Australia!

Thank you again for your help, I never realized how much I missed her until she was gone, hopefully I'll be recovered soon from this back stuff and be able to get into another Mustang!

You guys have always been 100% professional and friendly, you have a customer for life from our family!

Take care!

P.S.


 



 





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